Dispatcher – El Dorado Police Department

We are not currently hiring for this position, however if you are interested in filling a possible future opening please email arussell@eldoradopolice.org

The El Dorado Dispatch Center is comprised of ten full time civilian employees answering calls for both the El Dorado Police Department and the El Dorado Fire Department. The civilian dispatcher pay starts at $16.72 an hour. Dispatchers work 12 hour shifts with every other weekend off and plenty of overtime opportunities. Benefits are as follows:

Dispatcher Requirements

High School Diploma or Equivalent
Be at least 18 years of age
Be a U.S. citizen or able to work in the U.S.
Be able to pass a background check
Be able to pass a drug test
Possess a current valid Driver’s License
Be able to work holidays and weekends

Dispatcher Preferences (but are not required)

Experience as dispatcher or similar position
Fast typing skills
Experience in data entry
Hands on experience working in stressful, emergency situations
Outstanding organizational and time-management skills
Critical thinker and problem-solving skills
Team player
Great interpersonal and communication skills

Dispatcher duties and responsibilities

Receive and answer emergency and non-emergency police and fire/EMS calls
Dispatch emergency and non-emergency police and fire/EMS personnel
Record all the calls
Proactively address problems and suggest solutions
Assess situation and prioritize calls
Inform field units about orders and traffic
Track and update call logs and data in software programs
Provide reports to supervisors