Dispatcher Requirements
- High School Diploma or Equivalent
- Be at least 18 years of age
- Be a U.S. citizen or able to work in the U.S.
- Be able to pass a background check
- Be able to pass a drug test
- Possess a current valid Driver’s License
- Be able to work holidays and weekends
Dispatcher Preferences (but are not required)
- Experience as dispatcher or similar position
- Fast typing skills
- Experience in data entry
- Hands on experience working in stressful, emergency situations
- Outstanding organizational and time-management skills
- Critical thinker and problem-solving skills
- Team player
- Great interpersonal and communication skills
Dispatcher duties and responsibilities
- Receive and answer emergency and non-emergency police and fire/EMS calls
- Dispatch emergency and non-emergency police and fire/EMS personnel
- Record all the calls
- Proactively address problems and suggest solutions
- Assess situation and prioritize calls
- Inform field units about orders and traffic
- Track and update call logs and data in software programs
- Provide reports to supervisors